Privacy Policy

Information We Collect

When you submit a booking inquiry or contact us, we collect the information you provide directly — including your name, email address, phone number, requested dates, number of guests, and any messages you choose to send. We also collect payment information through our secure payment processor (Stripe), which we never store on our servers.

How We Use Your Information

• To process and respond to your booking inquiries and reservation requests
• To communicate with you about your stay, including check-in details and local recommendations
• To process payments securely through Stripe
• To send you the property address and arrival instructions after your booking is confirmed

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared with our payment processor (Stripe) to complete transactions, and with you via email for booking communications. We may disclose information if required by law.

Data Security

We take reasonable measures to protect your personal information. Payment data is handled exclusively by Stripe, a PCI-DSS compliant payment processor. We do not store credit card numbers or sensitive financial data on our systems.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us using the details on our Contact page.

Cookies

Our website uses essential cookies to function properly and analytics to understand how visitors use the site. We do not use cookies for targeted advertising.

Contact

If you have questions about this Privacy Policy, please reach out to us.